I just heard from Celine at POBOX.PH, and she has agreed to air-ship the items if they are found in the warehouse, but this box was inspected by US Customs, and then after, someone else opened it again, as the Customs tape was slit. I doubt the missing items were stolen: not many people have a sudden desire to own instructional material on how to play pedal steel guitar! So, it was most likely misplaced, where ever it ended up. So, I guess I will continue to use them, since Celine has come through under the circumstances. But Sheeze! Jan/Feb until July, and still missing items?